Introduction
Welcome to the Privacy Policy of MONTHLIX TECHNOLOGIES - FZCO.
At Monthlix, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit www.monthlix.com, create an account, make a reservation, or otherwise interact with our services.
Please read this Privacy Policy carefully so you understand how we handle your personal information and your rights regarding your data.
Important Information and Who We Are
Purpose of this Privacy Policy
This Privacy Policy explains how MONTHLIX TECHNOLOGIES - FZCO collects, processes, stores, and protects your personal data through your use of our website and services, including when you:
- Visit our website
- Create an account
- Submit an accommodation inquiry
- Make a reservation
- Contact our customer support
- Subscribe to marketing communications
This website is intended for individuals aged 18 years or older. We do not knowingly collect personal data from children.
Controller
This Privacy Policy is issued by MONTHLIX TECHNOLOGIES - FZCO, which acts as the controller of your personal data.
Contact Details
Legal Entity: MONTHLIX TECHNOLOGIES - FZCO
Website: www.monthlix.com
Email: bookings@monthlix.com
Phone: +971 58 239 0993
Registered Office:
Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us using the details above.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, regulatory, or operational changes.
The latest version will always be published on our website.
Third-Party Links
Our website may contain links to third-party websites.
Once you leave Monthlix, we are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing any personal information.
The Personal Data We Collect
Depending on how you use our website, we may collect:
Identity Data
- Full name
- Date of birth (when required)
- Nationality
- Government-issued identification (where required by accommodation providers)
Contact Data
- Email address
- Telephone number
- Billing address
Reservation Data
- Check-in and check-out dates
- Property booked
- Number of guests
- Special requests
- Booking history
Financial Data
Payment information required to complete your reservation.
Important: Payment card information is securely processed by Stripe. Monthlix does not store your complete payment card details.
Technical Data
- IP address
- Browser type
- Device information
- Operating system
- Time zone
- Website usage information
Usage Data
Information about how you interact with our website and services.
Marketing Preferences
Your communication preferences and whether you choose to receive promotional emails or updates.
How We Collect Your Personal Data
We collect personal information when you:
- Create an account
- Make a reservation
- Contact our support team
- Complete forms on our website
- Subscribe to marketing emails
- Browse our website through cookies and similar technologies
We may also receive information from trusted third-party providers involved in processing your reservation, including payment processors and accommodation partners.
How We Use Your Personal Data
We use your personal information to:
- Create and manage your account
- Process reservation requests
- Confirm bookings with accommodation providers
- Process payments securely
- Communicate reservation updates
- Respond to customer support requests
- Improve our services and website
- Detect fraud and protect our platform
- Comply with legal obligations
- Send marketing communications where permitted by law or where you have consented
Sharing Your Personal Data
We may share your information with:
- Accommodation providers to complete your reservation
- Secure payment processors (such as Stripe)
- Technology providers that operate our platform
- Professional advisers where necessary
- Government authorities where legally required
We never sell your personal information to third parties.
Marketing Communications
If you subscribe to receive updates from Monthlix, we may send you promotional emails regarding new properties, offers, and services.
You may unsubscribe from marketing communications at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
Cookies
We use cookies and similar technologies to:
- Improve website performance
- Remember your preferences
- Analyze website traffic
- Enhance your browsing experience
You can control cookies through your browser settings. Disabling cookies may affect certain website functionality.
Data Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
Although we implement industry-standard security practices, no internet transmission or storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Fulfil legal and regulatory obligations
- Resolve disputes
- Enforce our agreements
Once your information is no longer required, it will be securely deleted or anonymized.
Your Privacy Rights
Subject to applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal data
- Restrict or object to certain processing
- Request a copy of your data
- Withdraw consent for marketing communications
To exercise any of these rights, please contact us at bookings@monthlix.com.
International Transfers
As an international accommodation platform, your personal information may be transferred to accommodation providers or service providers located in countries outside your country of residence.
Where such transfers occur, we take reasonable steps to ensure that your personal information remains adequately protected in accordance with applicable data protection laws.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
MONTHLIX TECHNOLOGIES - FZCO
Email: bookings@monthlix.com
Phone: +971 58 239 0993
Website: www.monthlix.com
Registered Office: Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates